Poor Service

I was told that the delivery of my mediicines would take place on Thursday 2/12/2021 - It did not arrive (when sending the script to them on the 29/12/2021 I requested urgent delivery as I had pills for 4 days- they said they would do this . today is Friday the 3/12/2021i was told it was despatched and now only getting on Monday 6/12/2021 which is 7 days later It seems to me that you cant believe anything that they say