JM
Jacob M
1 reviews | Active since Feb 2023
13 Feb 2023, 17:46
Poor Poor service.
Very bad, I am on Bonitas medical aid. very nice nothing wrong with them but Pharmacy Direct is a zero with most in component people. My first request was delivery at my home adres. then i send a second request to change the address to Click's in Main street Kuruman 8460. This morning at 8hoo hours they send me a sms that my medicine will be delivered before 17h00 on 2013.02.13 I tipe this message at 17h40. They got my adres on Wechville and it was never ever requested. This medicine was scheduled for the 5th of February and still i do not receive any thing. I need at this stage to buy medicine out of my pocket. Then if i do not use them i has a 40% co payment. but there co payment is more that Clicks.
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Replies (1)Pharmacy Direct (Centurion)'s replyOfficial
14 Feb 2023, 09:10Dear member,
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply14 Feb 2023, 09:10
Official
Dear member,
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
