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amelia.oberholzer amelia.oberholzer
1 reviews | Active since Sept 2016
31 Oct 2022, 10:02
POOR *********** SERVICE
Tried pharmacy direct for the first (and last) time. Forwarded my scripts on 7 October for dispensing on 30 October 2022. 2 scripts was processed and third was ignored (URGENT CHRONIC MEDICINE). I phoned and was told they received it today (Which are a lie - I uploaded it as they did not) and I would receive it between 5 and 7 working days. WHICH IS TOTALLY UNACCEPTABLE AS OUR CHRONIC MEDICINE WILL ONLY LAST FOR THE NEXT 3 DAYS
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Replies (2)
Pharmacy Direct (Centurion)'s replyOfficial
31 Oct 2022, 12:00Dear member,
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply31 Oct 2022, 12:00
Official
Dear member,
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
31 Oct 2022, 14:34Dear member,
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply31 Oct 2022, 14:34
Official
Dear member,
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team