Poor CUSTOMER "Services"

<p>On my medical aid all my chronic medication gets dispensed from Pharmacy Direct. Two weeks ago my perscriptions were HAND delivered, thinking the process might go a bit quicker. Mmm, well me meds were given to the courier company on Monday, the 13th of Feb. Still no meds! On Friday I phoned before lunch time and spoke to this woman who's name I have, explained to her the problem and she said to find out when I will have .y meds. I told her uhm no, you offer a service so you follow up. Find out from the company when will I be receiving my goods and get back to me. I had to go buy tabletd cash to get me through a couple of days which is costs I don't need. Well, needless to say I still have no meds nor did this consoltant get back to me. I clearly instructed thst I shpild be phoned before delivery in order for me to be home. Is it worth while trying to save money to get your meds as told by the medical aid or just save yourself the inconvienience and go to a pharmacy, pay the levy, get the meds and no need to sit with a migraine cause you are having side effects from the meds not being taken... and then today I get a call from Pharmacy Direct after receiving my complaint on email, just to promise me my meds will be delivered today... guess what: yip you guessed it, no courier company and no meds. I have run out of the tabs I got from the pharmacy which means tomorrow AGAIN I will be inconvinienced to go to a pharmacy again and pay for meds! Yoyr service is up tp s**t!!!</p> <p> </p>