AM
Andrew M

1 reviews | Active since Sept 2021

02 May 2023, 17:08

Pharmcy Direct - Bonitas

Truly woeful "service". They do not deliver as prescribed or respond (meaningfully) to email correspondence. If I go elsewhere Bonitas does not pay the claim. The only upside is by reviewing in Hello Peter I see they appear to treat everyone equally badly! Truly dreadful! Not too impressed with Bonitas (foisted on them by Nedbank) either! Their website does not function - and certainly not the complaints section!

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply03 May 2023, 08:39
Official
Dear Member

We have escalated your query to a manager, they will contact you shortly 

Kind Regards
Pharmacy Direct Team
AM
Andrew M's update03 May 2023, 08:54
Reviewer Update
This is a stock standard reply. In my experience little or nothing happens to improve matters!
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 May 2023, 16:05
Official
Dear member
 We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
 Kind regards
 Pharmacy Direct Team