CH
Charl H
1 reviews | Active since Aug 2016
18 Sept 2019, 21:46
Pharmacy Direct takes more than a week to deliver chronic medicine to the sick
I’ve been waiting for a week for Pharmacy Direct to dispense my chronic medicine. I don’t have any medicine left so how am I suppose to treat my chronic illness without my pills?
Bonitas needs to cut their ties with Pharmacy Direct as this company obviously doesn’t take medical health care seriously.
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Replies (2)0
Replies (2)
Pharmacy Direct (Centurion)'s replyOfficial
19 Sept 2019, 08:00Good day ,
We confirm receipt of your complaint, a manager will be in contact shortly to assist and provide you with feedback .
Kind regards
Pharmacy Direct team
We confirm receipt of your complaint, a manager will be in contact shortly to assist and provide you with feedback .
Kind regards
Pharmacy Direct team
Pharmacy Direct (Centurion)'s reply19 Sept 2019, 08:00
Official
Good day ,
We confirm receipt of your complaint, a manager will be in contact shortly to assist and provide you with feedback .
Kind regards
Pharmacy Direct team
We confirm receipt of your complaint, a manager will be in contact shortly to assist and provide you with feedback .
Kind regards
Pharmacy Direct team
Pharmacy Direct (Centurion)'s replyOfficial
20 Sept 2019, 14:21Dear member ,
We confirm that a Fund Account Manager had been in contact to resolve your complaint and provided you with feedback.
As discussed, the dispensing cycle that you opted for your medication delivery entails that you need to place your orders for your medication five working days in advance.
Kind regards
Pharmacy Direct team
Pharmacy Direct (Centurion)'s reply20 Sept 2019, 14:21
Official
Dear member ,
We confirm that a Fund Account Manager had been in contact to resolve your complaint and provided you with feedback.
As discussed, the dispensing cycle that you opted for your medication delivery entails that you need to place your orders for your medication five working days in advance.
Kind regards
Pharmacy Direct team