BF
Barbara F

1 reviews | Active since Mar 2024

20 Mar 2024, 18:18

PHARMACY DIRECT - SHOCKING CUSTOMER SERVICE

Some staff have no empathy and is rude to customers. When a client phones in that have not received his medicine for 5 days and get told at 15h53 .... it is not 17h00 yet - SHOCKING. And then gets home and again no chronic medication delivered. Pharmacy Direct - you should be ashamed. Are you going to be footing the bill if he ends up in hospital with a stroke due to no high blood pressure medication for 5 days!!!!!

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Mar 2024, 08:11
Official
Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team