AM
Andrew M

1 reviews | Active since Sept 2021

01 Mar 2023, 09:13

Pharmacy Direct - Service Delivery!

The standard of service is, at very best, lamentable. Delivery of a prescription has taken up to three weeks. Only part of the prescription was been delivered - that is two out of three items only. They have been contacted by email several times to no good effect. Downright irresponsible behaviour. For the avoidance of doubt this is for drugs prescribed by a doctor!

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply01 Mar 2023, 14:42
Official
Dear member

We have escalated your query to a manager, they will contact you shortly. 

Kind Regards
Pharmacy Direct Team
AM
Andrew M's update01 Mar 2023, 15:10
Reviewer Update
Dear PD
Thank you for the response.
Good luck with this! If history is any guide to the future I doubt it will help! In any event I have cancelled / withdrawn my prescription so will go elsewhere.