JJ
John J
1 reviews | Active since Jan 2013
02 Aug 2020, 18:51
Pharmacy Direct - scary service.
My wife's potentially life threatening July chronic medicine not delivered. Pharmacy Direct have made 107 different prescription claims and reversed since new script on 10th July. What is being claimed differs from what's on script. Agents promise someone will call- does not happen.. Bonitas deserves a Designated Service Provider.
Helpful (0)
Replies (5)0
Replies (5)
Pharmacy Direct (Centurion)'s replyOfficial
03 Aug 2020, 08:26Dear Member
Thank you for bringing the matter to our attention. The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention. The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply03 Aug 2020, 08:26
Official
Dear Member
Thank you for bringing the matter to our attention. The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention. The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
03 Aug 2020, 10:18Dear Member
The Manager spoke to you regarding your wife's medication, and clinical team will contact your wife shortly to discuss her medication with her.
Kind Regards
Pharmacy Direct Team
The Manager spoke to you regarding your wife's medication, and clinical team will contact your wife shortly to discuss her medication with her.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply03 Aug 2020, 10:18
Official
Dear Member
The Manager spoke to you regarding your wife's medication, and clinical team will contact your wife shortly to discuss her medication with her.
Kind Regards
Pharmacy Direct Team
The Manager spoke to you regarding your wife's medication, and clinical team will contact your wife shortly to discuss her medication with her.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
03 Aug 2020, 11:27Dear Member
The Clinical Team was in contact with you and medication discussed. Medication will be send out shortly for delivery.
Kind Regards
Pharmacy Direct Team
The Clinical Team was in contact with you and medication discussed. Medication will be send out shortly for delivery.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply03 Aug 2020, 11:27
Official
Dear Member
The Clinical Team was in contact with you and medication discussed. Medication will be send out shortly for delivery.
Kind Regards
Pharmacy Direct Team
The Clinical Team was in contact with you and medication discussed. Medication will be send out shortly for delivery.
Kind Regards
Pharmacy Direct Team
JJ
John J's updateReviewer Update
04 Aug 2020, 17:26Within 24 hours of review in hellopeter pharmacy responded with 3 separated phone calls. Problem explained, medication delivered. Thank you hellopeter and pharmacy personnel.
JJ
John J's update04 Aug 2020, 17:26
Reviewer Update
Within 24 hours of review in hellopeter pharmacy responded with 3 separated phone calls. Problem explained, medication delivered. Thank you hellopeter and pharmacy personnel.
Pharmacy Direct (Centurion)'s replyOfficial
04 Aug 2020, 17:38Dear Member
Pharmacy Direct would like to thank you for your feedback provided.
We will continue to strive for service excellence.
Kind regards
Pharmacy Direct Team.
Pharmacy Direct would like to thank you for your feedback provided.
We will continue to strive for service excellence.
Kind regards
Pharmacy Direct Team.
Pharmacy Direct (Centurion)'s reply04 Aug 2020, 17:38
Official
Dear Member
Pharmacy Direct would like to thank you for your feedback provided.
We will continue to strive for service excellence.
Kind regards
Pharmacy Direct Team.
Pharmacy Direct would like to thank you for your feedback provided.
We will continue to strive for service excellence.
Kind regards
Pharmacy Direct Team.