AN
Ayanda N

1 reviews | Active since Oct 2021

22 Mar 2022, 13:00

Pharmacy Direct *******

This is my third post complaining about Pharmacy Direct. I am running out of my medication. I didn't take my medication for three days. Bonitas must change me from these people. Imagine 3 days without chronic medication. I cannot take this ******* anymore.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply22 Mar 2022, 14:07
Official
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply22 Mar 2022, 14:33
Official
Dear member

We have tried contacting you. Your script expired in January and new script was sent in March, which means it is not our fault you are without meds. We have loaded your new script and we are still within our service levels.

Kind regards
Pharmacy Direct team.