HN
Hannetjie N
1 reviews | Active since Nov 2022
12 Dec 2024, 12:38
Pharmacy Direct rated worst Pharmacy of all time
Pharmacy Direct Deliveries are the worst Company ever. Changed my cellphone number on 23 March 2023 which they confirmed via email. My medicine is outstanding since 28 Nov 2024. I received prescription for antibiotics which was sent on 26 Nov 2024. Went through my medical aid on 30th Nov. Have to make phone calls several times now without any success. Promised to phone me back this morning. Till 12:35 nothing happened.
Helpful (0)
Replies (7)0
Replies (7)
Pharmacy Direct (Centurion)'s replyOfficial
12 Dec 2024, 12:47Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply12 Dec 2024, 12:47
Official
Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
HN
Hannetjie N's updateReviewer Update
12 Dec 2024, 15:31You were phoning me 15:23 while I was once again trying to speak with the pharmacy about my prescription. Unfortunately no one still available. According to them Namsa will phone me back. I was trying to phone you back, but it seems to be a voice service
HN
Hannetjie N's update12 Dec 2024, 15:31
Reviewer Update
You were phoning me 15:23 while I was once again trying to speak with the pharmacy about my prescription. Unfortunately no one still available. According to them Namsa will phone me back. I was trying to phone you back, but it seems to be a voice service
HN
Hannetjie N's updateReviewer Update
12 Dec 2024, 15:49Omw I was once again on the telephone trying to connect to the pharmacy
HN
Hannetjie N's update12 Dec 2024, 15:49
Reviewer Update
Omw I was once again on the telephone trying to connect to the pharmacy
HN
Hannetjie N's updateReviewer Update
12 Dec 2024, 16:07At last a lady Nomsaon phoned me and assisted me. She is friendly and helpful and the best person I ever talked to on the Pharmacy Direct Team. Thank you so much Nomsaon
HN
Hannetjie N's update12 Dec 2024, 16:07
Reviewer Update
At last a lady Nomsaon phoned me and assisted me. She is friendly and helpful and the best person I ever talked to on the Pharmacy Direct Team. Thank you so much Nomsaon
Pharmacy Direct (Centurion)'s replyOfficial
12 Dec 2024, 16:08Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply12 Dec 2024, 16:08
Official
Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
HN
Hannetjie N's updateReviewer Update
12 Dec 2024, 16:13Yes as stated above the Manager did phone me and handled everything to the best. She was helpful and friendly. So far definitely the best person I ever talked to on your team. Thanks Nomsaon
HN
Hannetjie N's update12 Dec 2024, 16:13
Reviewer Update
Yes as stated above the Manager did phone me and handled everything to the best. She was helpful and friendly. So far definitely the best person I ever talked to on your team. Thanks Nomsaon
Pharmacy Direct (Centurion)'s replyOfficial
13 Dec 2024, 10:57WOW! Thank you so much for this wonderful feedback. We will definitely take this one to heart.
Pharmacy Direct (Centurion)'s reply13 Dec 2024, 10:57
Official
WOW! Thank you so much for this wonderful feedback. We will definitely take this one to heart.