PHARMACY DIRECT PURPOSELY PLAYING WITH PEOPLES LIVES

13 AUG 2021 I e mailed my new script to you Around 17 or 18 Aug 2021 Portia responded acknowledged receiving my e mail with the script and requested my med aid number as I did not include this on my initial email. I responded with the correct Med Aid Number. To date I have not received my medication. My health is deteriorating my sugar is around 17 without meds my pressure is through the roof all because of your *********** staff yet again. I called yesterday again and e mailed the script again explaining how urgent this is... I still had not received confirmation if im going to get my meds or die b4 receiving it. I want a full explanation as to why I must suffer wen I sent you my new script well in advanced and your staff messed up. Saying sorry again is not going to cut it because your *********** staff are playing with ppls lives.. I want your senior management to call me with a full explanation why from the 13th to 18 August 2021 ur staff today told me they dont have my e mail wen I got a response from Portia at your office confirming receiving my script. pharmacy Direct is playing with ppls lives and this is not the 1st or 2nd time this has happened to me.