RW
Reene W

1 reviews | Active since Nov 2015

04 Aug 2021, 10:47

Pharmacy Direct poor service

Pharmacy Direct is the worst company in the history of medication. I never get my medication on time. I suffer from extreme anxiety and I take benzodiazepines for it. If I miss any of those meds it can be life threatening to me. Emails are ignored. They just tell you it’s your problem, go to a pharmacy to get your meds. My husband is being forced through his company of employment to use this useless pharmacy. They send medications I don’t need and was never prescribed to me. I suspect ***** and theft here. I even threatened them with the medical board and the police, but to no avail. Pathetic. Pathetic. Pathetic

0
Replies (5)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Aug 2021, 13:03
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you in order to resolve your complaint.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Aug 2021, 14:06
Official
Dear Member

The manager is trying to reach you telephonically but you are not available. 

Please provide us with details where we can reach you?

Kind regards 
Pharmacy Direct Team
RW
Reene W's update04 Aug 2021, 15:39
Reviewer Update
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Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Aug 2021, 16:05
Official
Thanks so much.  Will arrange accordingly.
RW
Reene W's update04 Aug 2021, 16:16
Reviewer Update
I am busy lodging a complaint against you at the South African Pharmacy Council of which a copy will be sent to the SAPS as well.