Pharmacy Direct - Poor Service

******* service!!! I've submitted my script to them in December, had to phone them to enquire where my medicine is, they told me that they did receive my script but it was not loaded yet, they said I must go and get my medicine as per usual from my pharmacy. Every month I have to phone, email numerous times before I receive my meds. This month I was only send one item and was without my blood pressure tablets and cholesterol tablets for a week. I was told on the Thursday that my medicine was send urgently, guess what, I only received it on the Monday. They don't have any service, nothing at all, useless to deal with them. My husband phoned them because he also did not receive all his medication, he was told that he need to pay in an amount, but no one let him know about that, so they just keep the medicine back. It's no use phoning them and ask to speak to a manager because they just don't bother to return your calls. They are really a useless bunch of people working there and if I look at all the reviews on hello peter, it frightens a person to think that you need to depend on them for your medication. Bonitas surely needs to reconsider making use of this service,