Pharmacy Direct messes up AGAIN

Since HAVING to use the "services" of Pharmacy Direct I have received my medication late on numerous occasions...at one time 4 weeks late; I have received incorrect script fillings, I have received someone else's medication and I have received a double fill of a S5 medication. Telephone calls take forever and emails take 5 days to be rep**** to...minimum. I am of the opinion that they really do not have the best interest of their clients at heart. I am surely just a number and all that is wanted is payment for extremely poor service. It is high time that medical aids start supporting proper pharmacies. Bonitas, it is bad news to force your members to make use of Pharmacy Direct. You will find that their negligence may lead to many medical problems that you will have to end up paying for.