Pharmacy Direct loose your scripts!

Dear Pharmacy Direct. Every six months we send our scripts, via courier, at a cost of R180. Due to the cost of courier, we include all the scripts in ONE package. Could you kindly ask the persons who receive your packages to load ALL the scripts and not just the first one. Fortunately, we know that you are not organised, so we have to be and take the time to make electronic copies, so that when we receive that annoying sms to say that our scripts have expired, we can send you the copy. TRY GETTING IT RIGHT THE FIRST TIME!!!!! This is an ongoing problem. I have better things to do with my time than run after you, because of your incompetence!