Pharmacy Direct is useless and pathetic

If i could give this company a -1 rating i would ! They have false advertising and they do not deliver on their promises, my chronic Medication was supposed to be delivered on the 25th of April 2021, due to it being a Sunday i assumed that i will be receiving my medication the Monday, 26 April 2021. Monday came and left with no medication, Tuesday after numerous attempts an agent contacted me and advised that they will be sending my query through to management for urgent delivery of my medication and that my medication will be delivered 28 April 2021. When i contacted them on 28 April 2021 they advised that my medication has not been dispatched and that i will only be receiving it 29 April 2021, i explained to the agent that i am already a day late with my medication due to them not delivering it on Monday and that i need my medication by close of business. The agen could hear the irritation in my voice and transferred me to the manager, the manager them explained that my claim was submitted to my medical aid on the 25th and it takes 24-48 hours to be processed and only once processed i am allowed to receive my medication, i informed the manager that no-one explained this to me and that it is also not explained on their website. The manager then proceeded to argue with me that it is on their website, after i claimed it is false advertising, and said she will be emailing me a screenshot as proof(i am still waiting for the proof) this left me no choice but to cancel the pathetic service. I then had to go to my local pharmacy and could not claim my medicine because Pharmacy Direct first has to process the cancellation which takes an hour or more, their customer service is terrible and they do nothing but inconvenience their clients, stay far far away from them you will do nothing but struggle to get your medication.