1 reviews | Active since Jan 2018
Pharmacy direct is the worst ever!
Do they realize WHY their call volumes has increased? Because of all the complaints and disgustingly poor service.
Life threatening medication still not delivered - and PLEASE DONT TELL ME THE MANAGER WILL CALL YOU - LARISSA CAN CALL HERSELF - She promises delivery every time and still nothing! I will hold them responsible for my parents if something happens to them!!!!!! Its easy to say get the meds from your pharmacy - where the co-payment is R800 now we have been promised 100's of times - they are without meds! What part dont you understand. Manager never calls back until you demand to hold for an hour - then excuse after excuse. Medical aid should refuse to pay them for this service. I am going to take this matter up with the Medical Board - their licence should be taken away as they can not distribute medicine being so irresponsible.
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
