SJ
Simoné Joubert

1 reviews | Active since Aug 2018

09 Feb 2022, 14:17

Pharmacy Direct Is the worst DSP EVER

I have been with Bonitas using Pharmacy Direct over 3 years now, it has been an struggle to get the medication out of Pharmacy Direct each and every month. Their is never a manager to assist. They are useless really. They are eager to claim the amount from the Medical Aid but do not want to send out the medication. It is a fight every single month.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply09 Feb 2022, 14:20
Official
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply15 Feb 2022, 09:01
Official
 Dear Member
  
We would like to confirm delivery of parcel but no answer when we call.

 Kind regards
 Pharmacy Direct Team