DJ
Dha J
1 reviews | Active since Mar 2017
19 Jan 2022, 16:55
Pharmacy Direct is the worst courier pharmacy!!!
Pharmacy direct is the worst. Very *********** and agents are not trained to handle queries professionally. My call was dropped while waiting for my query to be escalated. My medication has not been delivered yet. After numerous attempts to ensure I would recieve my medication on time, my emails were completely ignored.
Helpful (0)
Replies (4)0
Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
20 Jan 2022, 08:17Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply20 Jan 2022, 08:17
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
DJ
Dha J's updateReviewer Update
20 Jan 2022, 09:24Pharmacy Direct didn't even let the phone ring for 2 seconds. Is this just to show that you tried contacting the customer for record service? This is very very very bad service!
DJ
Dha J's update20 Jan 2022, 09:24
Reviewer Update
Pharmacy Direct didn't even let the phone ring for 2 seconds. Is this just to show that you tried contacting the customer for record service? This is very very very bad service!
Pharmacy Direct (Centurion)'s replyOfficial
20 Jan 2022, 09:32We do apologize, this is not the standard we want to give to our members. We will address the issue.
Kind regards
Pharmacy Direct Team
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply20 Jan 2022, 09:32
Official
We do apologize, this is not the standard we want to give to our members. We will address the issue.
Kind regards
Pharmacy Direct Team
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
20 Jan 2022, 10:12Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply20 Jan 2022, 10:12
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team