Pharmacy Direct is playing with people’s lives

My elderly parents make use of this service to get essential and chronic medication delivered. They live in a small town. My father has a cardiac stent and use medication to keep the stent open. Failure to take his medication puts him at risk of a heart attack. Pharmacy Direct last delivered on 14 Nov and has not been seen since. My father has run out of his essential heart medication and although the medication has been claimed by Pharmacy Direct 2 weeks ago, and paid for by the medical aid, the package has not arrived. We have sent emails and phoned, but there is simply no urgency on Pharmacy Direct’s side to get the delivery done. A man’s life is threatened and they just pull up their shoulders. You should think carefully before making use of this service.