DL
Dineo L

1 reviews | Active since Dec 2019

23 Aug 2024, 13:59

Pharmacy direct is horrible!!

I am so frustrated as I am typing this. I have been waiting for a delivery for my 3 year old daughter the whole week. Every single day I am being told that the delivery is on the way. My daughter is diabetic and needs her meds urgently. You guys are so annoying and do not care about the wellbeing of the patient. I wish these meds could be avaliable at Clicks or Dischem so we do not have to struggle like this. You are horrible and disgusting. The last person put me on hold and never got back to me! SIES!!!

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply23 Aug 2024, 14:06
Official
Dear member
 
Thank you for bringing the matter to our attention.

 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply02 Sept 2024, 13:28
Official
Dear member
 
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
 
Kind regards
Pharmacy Direct Team