AC
Andrea C

1 reviews | Active since Jul 2013

05 Sept 2022, 19:42

Pharmacy Direct is an Embarrassment!

Good Day

I ordered medication last week from Pharmacy Direct because Bonitas charges me more when I go elsewhere.

I noted to the agent no generic medication and I was not asked before packaging if I was okay with generic medication.

I get sick when I use this particular generic medication that is why I do not use it yet it was delivered to me today.

I requested Glencet which was not delivered to me either.

A few months ago they delivered medication I did not request and I still have not received my refund.

When will the Medical schemes learn that Pharmacy Direct are ******* or are the Medical Schemes part of this *******ion!

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply09 Sept 2022, 16:14
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you to resolve your concerns.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply13 Sept 2022, 08:46
Official
Dear member

We have tried contacting you. Please contact us urgently.

Kind regards
Pharmacy Direct team