Pharmacy Direct *********** as usual. Urgent Chronic medication still not claimed for.

Utterly *********** as usual. I absolutely despise having to use pharmacy direct, but Bonitas forces me to. I have Chronic medication that I need before the weekend. Script was sent on Monday morning. I called yesterday Tuesday the 09th of November 2021 to stress the urgency. It is now 16:39 Wednesday the 10th and pharmacy direct hasn't even put the claim in yet for my repeat that I've been getting every single month for years now. This is probably the 10th time por more I've had issues with pharmacy direct and their utter incompetency. I'm beyond gatvol and I wish Bonitas would use a better provider that can actually provide a service, but they are clearly getting kickbacks from pharmacy direct.