CS
Chris S

1 reviews | Active since Oct 2022

21 Oct 2022, 21:33

Pharmacy direct ***********

Shame on you for the bad experience I had with your contact center over the past month. You better improve your services or you will be out of business very soon. Refund my medical aid for the money you have claimed from them without dispatching the medicine.

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply24 Oct 2022, 08:45
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you to resolve your complaint.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply26 Oct 2022, 10:47
Official
Dear Member

We can confirm that your claims has been reversed.

Kind regards 
Pharmacy Direct Team. 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply02 Nov 2022, 08:06
Official
Dear Member

Thank you for your enquiry, a response was provided to you oon Hello Peter 26/10/2022 at 10h47 - the reversal from the Medical Aid was processed 26/10/2022 at 08h44, please review your medical aid statement for reversal.

Kind Regards
Pharmacy Direct Team