MJ
Mev. Jacobs

1 reviews | Active since Jan 2023

21 Nov 2023, 12:59

Pharmacy direct

I am very upset and dissatisfied with your service and obviously your don't care about your clients. My husband's medications was delivered to wrong address, after confirmed with you by email and sms. I took you 10 days to re collect and hope not another 10 days to re deliver. I will keep you responsible for his health. He had a stroke and heart problem and are a week or more without medication thanks to you and your team

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply21 Nov 2023, 13:11
Official

 Dear Member,
 
 We're so sorry to be the cause of your frustration at the moment!! We will do our absolute best to get this resolved for you.
 
 Regards
 Pharmacy Direct Team

MJ
Mev. Jacobs's update21 Nov 2023, 13:16
Reviewer Update
I'm afraid your best is an was never good enough.... Make sure you get someone in your staff who is there to serve instead of staying there for a salaryhe/she doesn't deserve. You work with people's life's . Get in in treur heads!!!
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply21 Nov 2023, 13:21
Official
Dear member

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team