Pharmacy Direct does not offers you hassle-free chronic medication delivery

Pharmacy Direct does not offers you hassle-free chronic medication delivery to your home or office. Yes you get No queuing and no traffic but in return you get to beg and plead and stress and phone and email – just to receive your medication and scripts delivered late, every time. I have forced to use Pharmacy direct since January because Bonitas uses this excuse of a service. Since then, my scripts are always being lost, despite the fact that I email, send on whatsapp, send on the chat forum, upload on Bonitas and upload on their own website. The call centre never answers, the chat function on the website never responds, and from the Whatsapp chat function the only response you will ever receive is from the bot. This is the second time in less than 1 month that my script hasn't been processed. When I finally speak to someone I get told it will be sent for processing now, only to find out 3 days later that STILL nothing has been done. This is an excuse for a service. If it wasn't that Bonitas forces you to use this place, I would never use it again.