LS
Linda S
1 reviews | Active since Jul 2018
14 Sept 2021, 16:11
PHARMACY DIRECT DO NOT DELIVER CHRONIC MEDICATION.
Two years ago I decided to stop receiving my chronic medication from Pharmacy Direct due to late delivery. I called them daily begging for my CHRONIC medication which needs to be taken without fail. When I decided to make use of Dischem for my medication, Pharmacy Direct promptly called me and promised a better service. Four months ago I started to make use of Pharmacy Direct again. WHAT A DISASTER !!!!!!
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Replies (3)0
Replies (3)
Pharmacy Direct (Centurion)'s replyOfficial
14 Sept 2021, 16:23Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply14 Sept 2021, 16:23
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
LS
Linda S's updateReviewer Update
14 Sept 2021, 17:58I am absolutely shocked to see the number of complaints for Pharmacy Direct. I never knew there were so many people who were desperate for their CHRONIC MEDICATION. Some have waited WEEKS for delivery. I also note that the same response goes to all customers: "The Manager will be in contact with you". I am sure the customer will be happy to talk to the Manager. But the problem is this: EVERY MONTH WE (THE CUSTOMER) HAS TO BEG THEN THREATEN, IN ORDER FOR US TO GET OUR CHRONIC MEDICATION!!! DO YOU UNDERSTAND THE MEANING OF "CHRONIC MEDICATION"????..
LS
Linda S's update14 Sept 2021, 17:58
Reviewer Update
I am absolutely shocked to see the number of complaints for Pharmacy Direct. I never knew there were so many people who were desperate for their CHRONIC MEDICATION. Some have waited WEEKS for delivery. I also note that the same response goes to all customers: "The Manager will be in contact with you". I am sure the customer will be happy to talk to the Manager. But the problem is this: EVERY MONTH WE (THE CUSTOMER) HAS TO BEG THEN THREATEN, IN ORDER FOR US TO GET OUR CHRONIC MEDICATION!!! DO YOU UNDERSTAND THE MEANING OF "CHRONIC MEDICATION"????..
Pharmacy Direct (Centurion)'s replyOfficial
16 Sept 2021, 08:26Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply16 Sept 2021, 08:26
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team