Pharmacy Direct - deserving of a zero star rating

Item: Pharmacy Direct (Centurion)
Rating: 1
Author: Rob P

If I could give Pharmacy Direct a ZERO start I would. For 3 months now they have been sending my chronic medication to the incorrect address.

Furthermore, for 3 months I have been emailing my "PD Customer Contact" person with absolutely no response, nor acknowledgement, zero ... nothing ...

Bonitas forces me to use this terrible company, but if I can warm anyone ... stay away from Pharmacy Direct

Helpful (0)

Replies (3)

Pharmacy Direct (Centurion)'s replyOfficial

02 May 2023, 14:19

Dear member

We have escalated your query to a manager, they will contact you shortly

Kind Regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply02 May 2023, 14:19

Official

Dear member

We have escalated your query to a manager, they will contact you shortly

Kind Regards
Pharmacy Direct Team

Rob P's updateReviewer Update

02 May 2023, 14:43

The above response is a templated response and not worthy of a comment. What I want to know is when/how Pharmacy Direct is going to get my chronic medication to me!

Rob P's update02 May 2023, 14:43

Reviewer Update

The above response is a templated response and not worthy of a comment. What I want to know is when/how Pharmacy Direct is going to get my chronic medication to me!

Pharmacy Direct (Centurion)'s replyOfficial

04 May 2023, 16:06

Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply04 May 2023, 16:06

Official

Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team