1 reviews | Active since Mar 2009
Pharmacy direct - delivery takes a week or more.
This is the first month we use them. We registered on the 9 May. Sent a new script on the 29 May. (13 items) PD goes and draws generic medication on 31 May. On the 1 June I advise them we do not take those generics we need what is on the script. They change all except the one item. on Monday I query why they have not changed the ONE VERY medication to the original. NO STOCK. Then I ask where is the parcel? Promises to fast track it. Yesterday got hold of a lady and she promised to personally fast track our order. Got the sms yesterday afternoon that the parcel is on its way with a tracking number. But now we can not track as the courier does not have online tracking. I often wonder how takealot can find me and deliver so quickly though their stuff comes from overseas.
Good afternoon
Thank you for bringing the matter to our attention.
The matter has been escalated to the Manager and will contact you shortly.
Kind regards
Pharmacy Direct.
Good afternoon
Thank you for bringing the matter to our attention.
The matter has been escalated to the Manager and will contact you shortly.
Kind regards
Pharmacy Direct.
Good afternoon Mrs. Strydom
Thank you for the opportunity to speak to you telephonically.
The manager has been in contact with you and the matter has been resolved. Unfortunately our couriers service facility does not have an online tracking facility as yet. But it is definitely something we are working towards in the near future.
Should you wish to change details, tracking parcels order/stop medication, you are welcome to chat to Padi on our online Live Chat facility or send a please call me to *** and one of our friendly consultants will contact you to resolve all issues.
Please feel free to contact us should you have any further enquiries.
Kind regards
Pharmacy Direct
Good afternoon Mrs. Strydom
Thank you for the opportunity to speak to you telephonically.
The manager has been in contact with you and the matter has been resolved. Unfortunately our couriers service facility does not have an online tracking facility as yet. But it is definitely something we are working towards in the near future.
Should you wish to change details, tracking parcels order/stop medication, you are welcome to chat to Padi on our online Live Chat facility or send a please call me to *** and one of our friendly consultants will contact you to resolve all issues.
Please feel free to contact us should you have any further enquiries.
Kind regards
Pharmacy Direct
