RW
Reginald W

1 reviews | Active since Aug 2010

30 Dec 2022, 09:30

Pharmacy Direct Delayed deliveries EVERY MONTH!!!

For the past 2 weeks i have been following up wrt my medication delivery. All i get from the whatsapp line it was escalated to the dispatch department.

Every month I am sitting with the same issue where I have to constantly follow up.

0
Replies (5)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply30 Dec 2022, 10:28
Official
Dear member,

Thank you for bringing the matter to our attention.

The manager will be in contact with you shortly to resolve your complaint.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply30 Dec 2022, 13:50
Official
Dear member

The manager has been in contact with you, the courier will ensure delivery today. We apologies for not delivering on your expectations this time. Rest assured we’ll try our best to fix it! 

Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Jan 2023, 10:18
Official
Dear Member

We can confirm that your medication was delivered.

Kind Regards
Pharmacy Direct Team
RW
Reginald W's update14 Jan 2023, 09:38
Reviewer Update
New month, same issue. Parcel not delivered
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply16 Jan 2023, 08:34
Official
Dear member,


 


Thank you for bringing the matter to our attention.


 


The manager will be in contact with you shortly to resolve your complaint.


 


Kind regards


Pharmacy Direct Team