Pharmacy direct

I originally sent a positive review however this company had NOT yet sorted out the refund of R1000 overpaid to them two weeks ago I just keep getting calls and mails that they have sent to their accounts department and that's all far as it gets !! Despite having debt proof of payment etc over and over. I'm a pensioner and have NO INCOME but let me owe them money it will be a different story!! . I'm extremely disappointed in the service I've received and really wish there was a way to use another provider. But unfortunately not able to.