FV
Francois V

1 reviews | Active since Feb 2024

29 Oct 2024, 12:22

Pharmacy Direct Centurion Pathetic Service

Good day

Your service is redicules pathetic to say the least. Been waiting on my chronic heart medication amongst others for almost 3 weeks to be delivered. Being without this is a huge risk and I can actually die if I don't have my medication. But hey what the hell you don't care do you? This I am now referring to my medical aid as well as to SA Consumers Council Tribunal and yo top ot of Hello Peter and Carte Blanche.

My address for the 50th time

98 Akasia street, Bultfontein/Vastfontein, Pretoria North, 1020 as a sense of direction it is 15km before Hammanskraal

On Tue, 22 Oct 2024, 14:41 , <***> wrote: Good day,

Thank you for your email.

Kindly provide the delivery address for the medication for further assistance

Please send all responses or emails to ***. Please provide your medical aid number in all correspondence to us.

Thank you for your support.

Best Regards

PORTIA MOKOENA

Contact Centre

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23 Kwartsiet Street, Zwartkop, Centurion, 0157

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For information about Pharmacy Direct Pty. Ltd. visit our website http://www.pharmacydirect.co.za or contact us on ***.

From: FSV Arabians <***> Sent: Tuesday, October 22, 2024 8:59 AM To: *** Subject: Medication

This message originated from outside your organization

Good day,

I notice that you claim from my medical aid for my medication but I never receive any medication? Please advise urgently.

· SCRIPTS INFO Scripts For: FRANCOIS VILONEL #

Date

Document

RxNo

1

2024-08-28 12:59:20

Prescription SERDEP TAB 100MG, BAYER ASPIRIN CARDIO TAB 100MG, ASPAVOR TAB 20MG, TRULOC TAB 40MG.pdf

TM-PDC***

Kind Regards,

Francois Vilonel

FSV Arabian Horse Stud

+27 (0) 65 ***

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www.fsv-arabians.co.za

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Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply29 Oct 2024, 14:02
Official
Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
FV
Francois V's update30 Oct 2024, 10:27
Reviewer Update
I would like to thank Lyrishia Hendriks fund account manager at Pharmacy Direct Centurion for interveaning and saving the day. She really went the exstra mile to make sure that I receive my medication within a very short period of time. Lyrishia the world need more people like you!!!
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply30 Oct 2024, 14:08
Official
Dear Member 

That’s positively awesome to hear! Thank you for the feedback – we can’t wait to exceed your expectations again next time. 

Kind regards
 Pharmacy Direct Team