MA
Michiel A

1 reviews | Active since Jul 2022

01 Mar 2024, 17:35

Pharmacy direct (Bonitas)

Appalling having to wait more than 6 days for asthma medication as well as antibiotics. If you ever need medication urgently and are at Bonitas... rather go to your nearest pharmacy. 9 phone calls and 5 emails sent, and having to do a "urgent co payment" on Wednesday(day 2) with them waiting till day 4 after submission of script to inform us that some medicines are out of stock and the other medicines they do have will only "HOPEFULLY" be released on MONDAY(day 6) but can't even confirm it.

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Mar 2024, 08:59
Official
 Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team