1 reviews | Active since Jan 2017

22 Feb 2023, 15:19

Pharmacy Direct - because to them chronic lives don't matter

Absolutely pathetic - how can you still be in business? You are messing with peoples lives - how can medical aids put any faith in you to supply chronic medicine to their members? You don't answer WhatAapps, emails, calls, your staff have no clue when we do get hold of them - and when you fail to deliver life saving medicine and your call center sends a reference to collect from clicks urgently in the meantime while you sort out your nonsense, another call centre member refuses your meds to a clicks pharmacist on the phone. This is a medical malpractice suite just waiting to happen - I will hold you liable! You should not be in business

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply23 Feb 2023, 09:54
Official
Dear Member

 We have escalated your query to a manager, they will contact you shortly.

Kind Regards
Pharmacy Direct Team