Pharmacy Direct Bad Service.

I have been experiencing really poor service from Pharmacy Direct, first they send me medication that will be expiring soon, then they send me two tablets but charge me for 4, they do not send my wife medication that she always receives, the new medication cost more, and they don't even call me to confirm if they can charge me for this medication that cost more, Surely my wife should have been given the opportunity to confirm with her doctor if this medication is safe to use? They send us two boxes of the same medication on the same day, but they charge R138.40 for the one and for the other they charge R150.05.