PHARMACY DIRECT AND THEIR BAD DELIVERY SERVICES, REGARDING CHRONIC MEDICATION!!!!!!!!!!!!!!!

I have to unfortunately make use of Pharmacy Direct, as requested by my medical aid. Needless to say, that I have had endless problems, with the delivery of my chronic medication. My numerous phone calls, which I make days before, are escalated, there are false promises, even sms's, stating that my chronic medication will be delivered that day. Not relying on their services, I contacted them twice on Friday and I was informed that the medication had been dispatched and was on it's way, to be delivered that day. The worst is, that the delivery was expected on Friday, which means, that I couldn't get hold of anybody regarding this, until Monday. I contacted them again this morning, only to be told that, my medication had been ready on the 20th already. It is now a week later and I still do not have my medicine. I have had to rely on my previous medication that I had, which are lower dosages, as my script had been changed 2 months previously, with the fear of having a seizure over the weekend, as I suffer from epilepsy. I was informed by the agent this morning, that the medication was only sent to the courier on Saturday for delivery to me,"not Friday delivery as per sms" and it "might" be delivered today. I have had to insist that the agent gets hold of the courier manager, to confirm it will be delivered today, which has been confirmed. Now, let's wait and see what happens.