MP
Magda P

1 reviews | Active since Jun 2024

07 May 2025, 12:47

Pharmacy Direct

Please everyone, if you are with Bonitas Medical aid, do not make use of Pharmacy Direct for your chronic medication. They do not respond to e-mails, when you phone them they don't follow up on your requests which make you pay in cash at a local pharmacy for your medication since you have run out of essencial medication and your meds from Pharmacy Direct has been claimed from your medical aid but you have not received it in time.

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply07 May 2025, 15:32
Official
Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team