ES
Eddie S
1 reviews | Active since May 2021
17 Jan 2022, 08:48
Pharmacy
I saw my cardiologist on Thursday 13 January. I emailed my script to *** I have not heard a word from them as my chronic medication is running out I spoke to Zanile of the call centre this AM telling me nothing had been received Their app is not working. I asked Zanile to put me through to a supervisor. I spoke to a machine. I regret Nedgroup agreed to the amalgamation. I want someone who is in authority to contact me.
Helpful (0)
Replies (4)0
Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
17 Jan 2022, 08:59 Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply17 Jan 2022, 08:59
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
18 Jan 2022, 08:53 Dear Member
We can confirm that we have been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that we have been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply18 Jan 2022, 08:53
Official
Dear Member
We can confirm that we have been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that we have been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
ES
Eddie S's updateReviewer Update
18 Jan 2022, 09:32I have called in again. My medication is up by Friday 22/01. I am told the script was received yesterday. The response that the manager got in touch with me I big fat lie. Nobody called me. Question. When do I get my chronic medication? The call centre lady confirm the manager will call me. Nothing has happened. 😠😠😠😠😡😡😡😡
ES
Eddie S's update18 Jan 2022, 09:32
Reviewer Update
I have called in again. My medication is up by Friday 22/01. I am told the script was received yesterday. The response that the manager got in touch with me I big fat lie. Nobody called me. Question. When do I get my chronic medication? The call centre lady confirm the manager will call me. Nothing has happened. 😠😠😠😠😡😡😡😡
Pharmacy Direct (Centurion)'s replyOfficial
24 Jan 2022, 09:26 Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply24 Jan 2022, 09:26
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team