1 reviews | Active since Mar 2024
Pethetic service
I have post this review on Google. Since 29 July no one answered me. They just keep on sending messenges. Saying I must phone them for redelivery. This was the review I gave them with 2 edits. You can decide if this is fair practice from them.
Got a sms from you that my medication is billed and payed. Phoned you on Fryday 26 July to cancel the pills. Talked with Jessica. Dr said my husband doesn't need to take it any more. She said she will cancel it
On Monday 29 July the delivery was send out. I send the medication back. Told the delivery guy we cancelled it. Phoned AGAIN. Explain my problem. Get a "I will put you through" very rude. Phone was cut of.
Phoned AGAIN ask to speak to a manager. Now I must first explain everything to Charlotte. After that she put me through to Lerisha.
Lerisha said she will cancel and do the refund. 30 July. I get a sms Please phone us for re delivery.
Is there any person in this work environment that are willing to assist?
Looks like the people reviewing you is at least getting answers.
Still no answer, on this review. Maybe it is because Bonitas clients do not have any choice they must use pharmacy Direct. Pathetic service.
Friday 2 August they want me to phone them for re delivery. Getting really ridiculous now.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Was phoned by Lerisha again after this review. She was not helpful at all very rude.
Went to pharmacy Direct in Centurion they sorted the situation for us.
Spoke to the "head pharmacist" about the Lerisha situation. He said he will deal with it. Would listen to our conversations with Lirisha and and and. Kind of a joke if you ask me now. Wasted my time.
The next day Lerisha phone us. The most friendly that I ever heard her. Just said she resolved our problem.
Please keep away from this pharmacy if at all possible. They protect there own and you as a customer is handled like ****.
Was phoned by Lerisha again after this review. She was not helpful at all very rude.
Went to pharmacy Direct in Centurion they sorted the situation for us.
Spoke to the "head pharmacist" about the Lerisha situation. He said he will deal with it. Would listen to our conversations with Lirisha and and and. Kind of a joke if you ask me now. Wasted my time.
The next day Lerisha phone us. The most friendly that I ever heard her. Just said she resolved our problem.
Please keep away from this pharmacy if at all possible. They protect there own and you as a customer is handled like ****.