Perthetic Service

I would to make people aware of the poor service received from Pharmacy Direct.

Ive received a new script from my doctor early November, sent it to pharmacy direct called them advised that i have a updated script made sure they received it and the lady confirmed she marked it for urgent to be loaded.

On the 08 November 2021 someone called me to advise i have a co payment of R20 which i was fine with. They lady said they will process again.

On the 18th i spoke to another lady advised her that i only have 7 days supple left whats happening she said she will mark it as urgent.

This morning i call speak to chezry who advise that he will mark my delivery as urgent as the parcel left Friday already.... I call back now at 4pm only to be told my medication is with thr pharmacy however i am without medication for 2 days and im a hypertention patient should anything happen to me wmy family will hold pharmacy direct accountable.

Your service is pathetic!!!!!!!