1 reviews | Active since Aug 2018
pathetic service from Pharmacy Direct
Why does Bonitus continue to use such a pathetic service from Pharmacy Direct? I haven't got my medication since 21 July 2018. I have be in numerous contact with them with no assistance all their staff is just useless. Dispatch department doesn't even bother to phone back. Medication was not delivered and all they want is just asking for proof deliver from Dispatch department which someone have signed for and I don't who signed for it.
This is seriously playing with people's live.
Good day J'siah,
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide you with feedback.
Kind regards
Pharmacy Direct team
Good day J'siah,
We confirm receipt of your complaint, a manager will be in contact shortly to assist you and provide you with feedback.
Kind regards
Pharmacy Direct team
Good day J'siah,
We confirm that a Fund Account Manager has been in contact to assist you with your complaint.
Re-delivery of the medication will be done on Monday as confirmed with Mrs Ndlozi as she confirmed you do have sufficient treatment available currently.
Your delivery details have been updated as discussed, as your request was challenging to only deliver between 16:00-17:00.
We apologize for any inconvenience caused.
Kind regards
Pharmacy Direct team
Good day J'siah,
We confirm that a Fund Account Manager has been in contact to assist you with your complaint.
Re-delivery of the medication will be done on Monday as confirmed with Mrs Ndlozi as she confirmed you do have sufficient treatment available currently.
Your delivery details have been updated as discussed, as your request was challenging to only deliver between 16:00-17:00.
We apologize for any inconvenience caused.
Kind regards
Pharmacy Direct team