RP
Roshinie P

1 reviews | Active since Feb 2016

10 Jul 2024, 12:08

PATHETIC SERVICE FROM PHARMACY DIRECT - *** - ***

We had to move our medical aid from Bankmed to Bonitas, and was advised by Bonitas to use PHARMACY DIRECT as preffered pharmacy. The inefficient and poor services from Bonitas is the same that we experienced with Pharmacy Direct. My husband requires his insulin, but this hopeless pharmacy does not dispense it, and states its not approved on PMB however Bonitas given him approval for this.

Our pathetic institutions in GP is appalling, with no consideration for their patients and clients. their only interest is on getting our monies

0
Replies (2)
RP
Roshinie P's update10 Jul 2024, 12:44
Reviewer Update
*** dep no: 01
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply10 Jul 2024, 13:00
Official
Dear member
 

Thank you for bringing the matter to our attention.

 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team