LL
Lovendran L

1 reviews | Active since Jan 2024

20 Jan 2025, 19:36

Pathetic Service

The customer service stinks at this place, incorrect medication gets delivered, then they send the correct meds and uplift the incorrect meds after several weeks and phone calls. May I add they don't care if you email them, as you get no response whatsoever. Anyways I open the new/correct meds, only to find an empty box. Called them 3 times in the last 2 weeks, they have no comment except we will get back to you. To add more about this mickey mouse pharmacy, my uplifted meds were never credited against my account. Their customer service is absolutely pathetic to say the least

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply21 Jan 2025, 08:35
Official
Dear member
 Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team