MM
Mario M

1 reviews | Active since May 2013

13 Sept 2021, 13:38

Pathetic service

Pathetic service resulting in slow delivery of chronic medicine. Customer service is slow to respond and when they do its ridiculously unprofessional. I sent off a renewed script weeks later they have apparently not received it when it was sent to the email address they specify and uploaded on their website. What a joke. Should change their name to Pharmacy Indirect.

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Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply13 Sept 2021, 13:50
Official
 Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply14 Sept 2021, 15:11
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team