1 reviews | Active since Jan 2019
Pathetic ***********
This is not the the first negative review about this pharmacy that I have written. Long story short... My child's meds finish tomorrow and they still have not delivered her meds. I have called them and spoken to a Tebogo on Monday 12th who said it would be here on time. Sent two emails to which I have received no response. I tried the WhatsApp line but you can never get through to an agent. I have tried several times but have to wait for the agent. Phone goes into standby and when you go back in the agent has disappeared or I get the following message. Please note we are currently experiencing high volumes. Please be patient one of our agents will contact you soon. Else you may phone us on ***. I'm fedup of their errors and having to be worried all the time about their delivery. I resent Bonitas medical aid for forcing us to use this pathetic pharmacy with *********** people
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
