NON SERVICE FOR MORE THAN A WEEK

SARS has requested proof of all my medical expenses. Pharmacy direct has been asked more than a week ago for a tax certificate, and multiple times in between. Each time I am told "it has been escalated to the accounts department." I have a small window in which to present this document. Every other institution, for which I had to make a request, has responded with in one business day. I even contacted them via WhatsApp, which is the biggest curse in South Africa. Companies that provide support via WhatsApp, don't. I really hate using Pharmacy Direct. Bonitas is the only reason I have to use them, otherwise I would be using Dis-Chem. They at least assist their clients, where needed. PHARMACY DIRECT PHONE ME AND STOP WASTING TIME WITH WHATSAPP AND EMAILS