FT
Fefekazi T
1 reviews | Active since Mar 2015
10 Dec 2021, 10:07
Non delivery of chronic medication
I have been calling Pharmacy Direct advising that I am running out of chronic medication over the course of the week. I have not run out; and all they can tell is that my medication is not with the courier yet and I should expect it in 48 hours. This is totally unacceptable. I have no medication at this point, medication I seriously need.
Helpful (0)
Replies (8)0
Replies (8)
Pharmacy Direct (Centurion)'s replyOfficial
10 Dec 2021, 10:30Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply10 Dec 2021, 10:30
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
10 Dec 2021, 10:30Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply10 Dec 2021, 10:30
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
10 Dec 2021, 10:35Dear member
Please email us your medical aid number to ***.
Kind regards
Please email us your medical aid number to ***.
Kind regards
Pharmacy Direct (Centurion)'s reply10 Dec 2021, 10:35
Official
Dear member
Please email us your medical aid number to ***.
Kind regards
Please email us your medical aid number to ***.
Kind regards
FT
Fefekazi T's updateReviewer Update
13 Dec 2021, 10:55It is now Monday (three days after running put of chronic medication and Pharmacy Direct still has not dispatched it. This is absolutely pathetic
FT
Fefekazi T's update13 Dec 2021, 10:55
Reviewer Update
It is now Monday (three days after running put of chronic medication and Pharmacy Direct still has not dispatched it. This is absolutely pathetic
Pharmacy Direct (Centurion)'s replyOfficial
13 Dec 2021, 11:21Dear member
Please assist with your medical aid number for assistance.
Please assist with your medical aid number for assistance.
Pharmacy Direct (Centurion)'s reply13 Dec 2021, 11:21
Official
Dear member
Please assist with your medical aid number for assistance.
Please assist with your medical aid number for assistance.
FT
Fefekazi T's updateReviewer Update
13 Dec 2021, 11:40***
FT
Fefekazi T's update13 Dec 2021, 11:40
Reviewer Update
***
Pharmacy Direct (Centurion)'s replyOfficial
13 Dec 2021, 11:49Thank you.
A manager will contact you shortly to resolve this.
Kind regards
A manager will contact you shortly to resolve this.
Kind regards
Pharmacy Direct (Centurion)'s reply13 Dec 2021, 11:49
Official
Thank you.
A manager will contact you shortly to resolve this.
Kind regards
A manager will contact you shortly to resolve this.
Kind regards
Pharmacy Direct (Centurion)'s replyOfficial
17 Dec 2021, 08:27 Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply17 Dec 2021, 08:27
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team