DB
Debora B
1 reviews | Active since Nov 2021
04 May 2026, 11:07
No trust in Pharmacy Direct
Do not trust Pharmacy Direct with your deliveries. No after hours contact details for urgent matters. Was left for 3 days without diabetic, hypertension and depression meds. Driver decided to go home before all the parcels on his route was delivered Dispatch manager decided my delivery can wait another day and may be delivered between 4- 5 today.
Helpful (0)
Replies (5)0
Replies (5)
Pharmacy Direct (Centurion)'s replyOfficial
04 May 2026, 11:22Dear member Thank you for bringing the matter to our attention.The manager will be in contact with you shortly to resolve your complaint. Kind regardsPharmacy Direct Team
Pharmacy Direct (Centurion)'s reply04 May 2026, 11:22
Official
Dear member Thank you for bringing the matter to our attention.The manager will be in contact with you shortly to resolve your complaint. Kind regardsPharmacy Direct Team
DB
Debora B's updateReviewer Update
04 May 2026, 11:29Pharmacy direct has the same generic reply on all complaints. I bet none of the people complaining
EVER receive feedback.
EVER receive feedback.
DB
Debora B's update04 May 2026, 11:29
Reviewer Update
Pharmacy direct has the same generic reply on all complaints. I bet none of the people complaining
EVER receive feedback.
EVER receive feedback.
Pharmacy Direct (Centurion)'s replyOfficial
04 May 2026, 12:14Dear Member
We are unable to reach you telephonically to discuss your concerns. Please provide us with alternative contact details to discuss your concerns. Kind regardsPharmacy Direct Team.
We are unable to reach you telephonically to discuss your concerns. Please provide us with alternative contact details to discuss your concerns. Kind regardsPharmacy Direct Team.
Pharmacy Direct (Centurion)'s reply04 May 2026, 12:14
Official
Dear Member
We are unable to reach you telephonically to discuss your concerns. Please provide us with alternative contact details to discuss your concerns. Kind regardsPharmacy Direct Team.
We are unable to reach you telephonically to discuss your concerns. Please provide us with alternative contact details to discuss your concerns. Kind regardsPharmacy Direct Team.
DB
Debora B's updateReviewer Update
04 May 2026, 12:27Thank you, did not receive the phone call, but received the message. Spoke to Zanele, which was helpful. Thank you.
DB
Debora B's update04 May 2026, 12:27
Reviewer Update
Thank you, did not receive the phone call, but received the message. Spoke to Zanele, which was helpful. Thank you.
Pharmacy Direct (Centurion)'s replyOfficial
05 May 2026, 08:33Hi Debora, glad we could assist.
Regards
Regards
Pharmacy Direct (Centurion)'s reply05 May 2026, 08:33
Official
Hi Debora, glad we could assist.
Regards
Regards