RV
Rene V

1 reviews | Active since Aug 2021

29 Aug 2021, 05:57

No Service Whatsoever

Its been a constant battle to get my chronic mediaction. I am diabetic and therefor need insulin, i have high blood pressure and need my mediaction on time, i use sleeping tablets and for a minimum of 5 days a month i cannot sleep because i do not have my medication. Every month i am without insulin for a minimum of 5 days, no pharmacy wants to sell insulin or blood pressure medicine to me. I have to phone every month without getting anywhere. I speak to the pharmacy, to the consultants and even the manager but nothing seems to make a difference. Unfortunately my medical aid forces me to make use of Pharmacy Direct.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply30 Aug 2021, 08:02
Official
 Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply02 Sept 2021, 09:37
Official
Dear member,

We can confirm the meds have been delivered. Apologies for any inconvenience caused.

Kind regards
Pharmacy Direct Team